Review a typical agenda for our Cost-to-Serve Modeling and Implementation course
Learn how to develop an effective Cost-to-Serve model to measure customer, product and channel profitability.
Our 16 hour, three day on-site seminar is designed to integrate with your unique business strategies, systems and processes to apply the latest techniques in cost-to-serve modeling and integration.
Effective management of your existing customer and product portfolio is the primary source of your firm's ability to maintain profitability and cash flow. The most profitable firms understand the relationship between their cost structure and the demands that particular customers and products place on your resources. The means to accomplish this is through cost-to-serve modeling which directly ties costs to the associated channels, products and customers.
For many, the complexities involved in developing a cost-to-serve model become overwhelming, and very quickly escape the ability of simple spreadsheet models to fully convey the intricacies of Cost-to-Serve. This course will teach you how to overcome such complexities and develop an effective cost-to-serve implementation.
Benefits
An understanding of Cost-to-Serve is essential to maximize the profitability of your existing customer and product portfolios. Your firm will see immediate benefits including:
- Improve cash profitability
- Learn to manage cost-to-serve to improve the profitability of the customer relationship
- Gain insight into the drivers of profitability at the intersection of the customer, channel and product
- Understand cost drivers, including intersection and derived drivers
- Know the difference between activity-based costing vs. time-based costing vs. transactional-based costing
- The importance and pitfalls of subsidiary data systems
- Understand how to deal with channel costs, product costs and customer costs - and the means to final intersected results.
- Freight, always an issue, and how it can be handled
- Large data sets
- Tools
- Integration of cost-to-serve with existing reporting systems
Fees
Up to 8 attendees: $14,250 per site.
Contact us to schedule a training session for your organization.
Learn more about our Training programs.
