Identify your most valuable customers and products.
To improve profitability, you need to identify your most valuable customers and products while testing the impact that changes in offerings and process improvements have on costs and profitability. Knowing your cost-to-serve is the foundation upon which customer and product portfolio strategies are built.
Cost-to-serve is not only externally focused, but plays an important role in the management and understanding of internal share services, such as IT departments. By giving business users insight into the drivers of share services costs, they can take direct actions to manage these costs.
With more that 15 years of experience in developing activity-based cost-to-serve models, using both vendor and proprietary software tools, we have the experience and capabilities you require, regardless of your implementation choice.
We provide the following Cost-to-Serve Analysis services:
Cost-to-Serve modeling and implementation
Cost-to-Serve calculation engine for modeling and integration
Our on site training courses offer a cost effective means to access a depth of knowledge and industry expertise:
Cost-to-serve modeling and integration training
Additional resources:
Watch a video tutorial on the key concepts underlying our work in Cost-to-Serve Analysis.
Watch a video tutorial on best practices for Cost-to-Serve Implementation Projects.
Watch a video to understand how proper design will lead to an institutionalized process that creates ongoing value.
Read a white paper (pdf) to understand the benefits of a layered, architectural approach.
Read a case study that explains how Quantalyst helped the world's largest food group improve profitability by integrating cost-to-serve analysis and reporting with their monthly close.
Contact us for further information on our cost-to-serve implementation and analytics services.
